Australian and International Delivery Charges

Your beautiful items will be shipped to you via Express Shipping in Australia. For international customers, Australia Standard Airmail Delivery or Express Courier International postage options are used.

Delivery charges are as follows:

Country

STANDARD
AIRMAIL

EXPRESS
COURIER

Australia

FREE Express Shipping

FREE Express Shipping

New Zealand

FREE Standard Shipping

AUD $7

India, Indonesia, South Korea, Malaysia, Singapore, Thailand, Taiwan,
Vietnam, China, Hongkong, Japan

AUD $10

AUD $18

Canada, USA, Mexico, Brazil, Chile, Puerto Rico

AUD $10

AUD $18

Fiji, New Caledonia, Papua New Guinea, Philippines, Solomon Islands

AUD $10

AUD $18

France, Germany, Ireland, Italy, Netherlands, Spain, Sweden,
Switzerland, United Kingdom

AUD $18

AUD $25

Austria, Belgium, Denmark, Finland, Greece, Malta, Poland, South
Africa

AUD $20

AUD $30

UNE, Saudi Arabia, Turkey, Bosnia, Russia, Lebanon, Kuwait, Jordan,
Qatar, Oman, Latvia

AUD $20

AUD $30

 *items purchased in Australia and New Zealand on sale does not apply for a complimentary postage unless purchased with another item similar or of full value.

All prices on the website are displayed in Australian Dollars (AUD) and will be charged in Australian Dollars. International credit card providers or banks will determine the exchange rate and may add processing or administration fee.

Can I Track My Order?

If you choose to ship via express shipping you will receive a tracking number which you will be able to track your delivery – once your order is shipped, you will receive an email confirmation of your shipping details, which will include a tracking number.

Please click on here to track your order once it has been shipped.

For international customers, please be informed that standard airmail shipping deliveries are a non-traceable service. Orders will arrive within 10- 15 business days from time of posting depending on your location.

Free Delivery Promotion

Receive FREE EXPRESS POSTAGE delivery for full priced items purchased in Australia and FREE STANDARD POSTAGE for full priced items purchased for New Zealand customers. Availability may subject to change without notice.

Free shipping will not apply when you’ve taken advantage of a special offer, and the actual dollar value of the purchase is lower than $64.99 unless purchased with another item.

Pre-Orders

Pre-orders are paid for at the time of order and are shipped as close to the date provided as possible. If you order other items at the same time as your pre-order, your other items will still be shipped immediately and your pre-order will be shipped separately once your item is back in stock (Australia only). All pre-orders receive FREE express shipping (Australia only).

Please keep in mind the provided shipping date is an estimate and will depend on our brands. We will contact you and let you know if the shipping date has been delayed.

If you change your mind about a pre-order, please notify customer service and a full refund is available to you. Please email us at:

Orders from international customers that contain both pre-order and in-stock products will be held and shipped together when the pre-order arrives. International customers can contact us to have the in-stock products shipped first, please email us here.

Items Delivery

Your purchase will be dispatched 1-3 days after payments is received and clear. You will be notified by email when the items are ready to be shipped.

For domestic customers, if you have not received your items within 7 business days of making your order, please email us with your full name and order number and we will look into your delivery immediately. In most cases, this means that an attempted delivery has occurred and that your parcel is waiting for you at your nearest post office for collection.

Please allow any delays of estimated arrival date within 15-30 days depending on Peak Times or Holidays due to the high traffic demands.

You will be responsible for any custom and tax charges applied in your country. Please be sure to enter your correct and complete shipping address for purchases.

Payment Options

Payments are offered through PayPal.