Australian and International Delivery Charges

Your beautiful items will be shipped to you via Express Shipping in Australia. For international customers, Australia Standard Airmail Delivery or Express Courier International postage options are used.

Delivery charges are as follows:

Country

STANDARD
AIRMAIL

EXPRESS
COURIER

Australia

FREE Express Shipping

FREE Express Shipping

New Zealand

FREE Standard Shipping

AUD $7

India, Indonesia, South Korea, Malaysia, Singapore, Thailand, Taiwan,
Vietnam, China, Hongkong, Japan

AUD $10

AUD $18

Canada, USA, Mexico, Brazil, Chile, Puerto Rico

AUD $10

AUD $18

Fiji, New Caledonia, Papua New Guinea, Philippines, Solomon Islands

AUD $10

AUD $18

France, Germany, Ireland, Italy, Netherlands, Spain, Sweden,
Switzerland, United Kingdom

AUD $18

AUD $25

Austria, Belgium, Denmark, Finland, Greece, Malta, Poland, South
Africa

AUD $20

AUD $30

UNE, Saudi Arabia, Turkey, Bosnia, Russia, Lebanon, Kuwait, Jordan,
Qatar, Oman, Latvia

AUD $20

AUD $30

 *items purchased in Australia and New Zealand on sale does not apply for a complimentary postage unless purchased with another item similar or of full value.

All prices on the website are displayed in Australian Dollars (AUD) and will be charged in Australian Dollars. International credit card providers or banks will determine the exchange rate and may add processing or administration fee.

Can I Track My Order?

If you choose to ship via express shipping you will receive a tracking number which you will be able to track your delivery – once your order is shipped, you will receive an email confirmation of your shipping details, which will include a tracking number.

Please click on here to track your order once it has been shipped.

For international customers, please be informed that standard airmail shipping deliveries are a non-traceable service. Orders will arrive within 10- 15 business days from time of posting depending on your location.

Free Delivery Promotion

Receive FREE EXPRESS POSTAGE delivery for full priced items purchased in Australia and FREE STANDARD POSTAGE for full priced items purchased for New Zealand customers. Availability may subject to change without notice.

Free shipping will not apply when you’ve taken advantage of a special offer, and the actual dollar value of the purchase is lower than $64.99 unless purchased with another item.

Pre-Orders

Pre-orders are paid for at the time of order and are shipped as close to the date provided as possible. If you order other items at the same time as your pre-order, your other items will still be shipped immediately and your pre-order will be shipped separately once your item is back in stock (Australia only). All pre-orders receive FREE express shipping (Australia only).

Please keep in mind the provided shipping date is an estimate and will depend on our brands. We will contact you and let you know if the shipping date has been delayed.

If you change your mind about a pre-order, please notify customer service and a full refund is available to you. Please email us at:

Orders from international customers that contain both pre-order and in-stock products will be held and shipped together when the pre-order arrives. International customers can contact us to have the in-stock products shipped first, please email us here.

Items Delivery

Your purchase will be dispatched 1-3 days after payments is received and clear. You will be notified by email when the items are ready to be shipped.

For domestic customers, if you have not received your items within 7 business days of making your order, please email us with your full name and order number and we will look into your delivery immediately. In most cases, this means that an attempted delivery has occurred and that your parcel is waiting for you at your nearest post office for collection.

Please allow any delays of estimated arrival date within 15-30 days depending on Peak Times or Holidays due to the high traffic demands.

You will be responsible for any custom and tax charges applied in your country. Please be sure to enter your correct and complete shipping address for purchases.

Payment Options

Payments are offered through PayPal.

Return and Exchanges

If you are for any reason unhappy with your purchase, please let us know and we will do our best to make it right via refund or exchange. We accept returns and exchanges within the first 168 hours of receiving the item. Items should be returned in unused condition with receipt of purchase.

Items that are purchased on sale are non-refundable and non-exchangeable.

Please note it may take up to 28 days for a return via Australia Post to be processed and We are unable to refund the cost of postage and packing for items deemed by You to be unsuitable.
If you are unhappy with your purchase, you may exchange for another item of equal value. However, shipping charges will be billed to you for the new item being exchanged.

If an item is deemed to be faulty, either a replacement (from products that are currently in stock) or store credit of the sale price will be given. Due to the individuality and uniqueness of our products, we may not be able to replace an item with exactly the same item but we will work with you to find the best solution.

Returning via Australia Post

If returning Your items via Australia Post, complete all relevant details on the Returns Slip, including the reason for return. Securely repack the items being returned in the original packaging and include the completed Returns Slip. The Returns Label received with Your order should be fixed over the original delivery label on the front of Your parcel.

Please ensure a Certificate of Posting is obtained when depositing Your parcel with Australia Post. This should be kept in a safe place as it bears a unique reference number which is used to trace Your parcel should it fail to be delivered to Us. We will be unable to make a refund in the event that Your parcel is lost without sighting Your Certificate of Posting.

Returns Policy for International Customers

In the instance that you are not completely satisfied with your order, please let us know and we will happily refund your purchase. International credit card providers or banks will determine the exchange rate and may add an additional processing or administration fee.

Products can be returned by post to our online store located in Australia. The address details can be found on the tax invoice included in your order.

Return postage costs will be at your expense unless the item/s received are faulty or not as ordered. In this instance, please contact customer service here.

We encourage you to return your parcel via registered postal services as all return parcels remain the responsibility of the purchaser until received by Cherish Instyle.

To obtain a Refund you must meet the following return policy conditions;
• item/s must be returned within 7 days of receipt;
• item/s must be in original saleable condition with all labels/tags attached; and
• the Tax Invoice/Receipt must be provided as proof of purchase.

All returns should be addressed to:
Cherish Instyle Online Store
PO Box 1415
Green Valley NSW 2168
Australia

WE DO NOT OFFER REFUNDS ON ITEMS PURCHASED ON A SALE OR PROMOTION.